Shipping policy
At Fleroofing, we are committed to delivering your order quickly and securely.
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
- United Kingdom: 3–7 business days
- Europe: 5–10 business days
- United States & Canada: 7–12 business days
- Australia & New Zealand: 7–15 business days
- Rest of the World: 7–15 business days
Please note that delivery times are estimates and may vary during peak seasons or due to customs delays.
Shipping Costs
- Free shipping is available on selected products.
- Shipping fees (if applicable) are calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact our support team at:
Email: support@fleroofing.com